Privacy Policy

Cloud 9 Details ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book services, or interact with our ads.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and any details provided when booking a service.
• Payment Information: If you make a payment online, your payment details will be processed securely through third-party payment providers. We do not store credit card information.
• Website Usage Data: Information collected through cookies and tracking technologies to improve our website and marketing efforts.
• Social Media & Ad Data: If you interact with our ads or social media pages, we may receive data such as your engagement, interests, and location.

We use the information collected to:

• Provide and manage our car detailing services.
• Process bookings, payments, and appointment confirmations.
• Improve our website and customer experience.
• Send promotional offers, updates, or service reminders (you can opt-out anytime).
• Display relevant ads on Meta (Facebook, Instagram) and other platforms.

We do not sell, trade, or rent your personal information. However, we may share data with:

• Service Providers: Third-party tools that help us manage bookings, payments, and marketing (e.g., Meta Ads, Google Analytics).
• Legal Authorities: If required by law or to protect our business.

We use cookies and similar tracking tools to analyze website traffic and enhance our marketing. You can manage cookie preferences through your browser settings.

You have the right to:

• Request access to the data we have about you.
• Ask us to delete your personal information.
• Opt out of marketing emails or targeted ads by adjusting your ad preferences.

We take data security seriously and use industry-standard measures to protect your personal information from unauthorized access or misuse.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Cloud 9 Details
(925)325-9643